RETURNS

RETURN POLICY:
The Tinder Box and Swiss Army Knives Online want you to be happy and satisfied! We will gladely return any item for a refund on the product / knife / knives within 14 days of purchase, and excluding all shipping costs, plus a 10% restocking fee. All returned items must be unused, in the original packaging and accompanied with the original receipt. Engraved and used items are not returnable. Please return unused items by shipping in a sturdy box. Be sure to include your name, address, e-mail or phone number and receipt. We suggest you send your package using a method that can be tracked, either US Priority Mail with Delivery Confirmation, or UPS. We are not responsible for lost or damaged packages. Send your package to the address below.

DEFECTIVE PRODUCTS:
All of the products on this site, carry a manufacturers' warranty and are assumed to have been inspected for quality and defects before leaving their respective factories. We do not open and inspect every product unless instructed to do so in the notes section during checkout. We will gladly replace or return any defective product during our 14 day return / exchange policy but shipping cost is the responsibility of the buyer. Please inspect your shipment immediately after receipt before using the product. Used products may only be returned for exchanged at our discretion. Please return items by shipping in a sturdy box. Be sure to include the item, original packaging, defect discription, your name, address, e-mail or phone number and original receipt. We suggest you send your package using a method that can be traced, either US Priority Mail with Delivery Confirmation, or UPS. Send your package to the address below. For warrant information please see Warranties. Shipping charges are not refundable (unless of course we shipped the wrong product).

Mail Returns to:
Swiss Army Knives Online
C/O: The Tinder Box
1283 Galeria at Tyler
Riverside. CA 92503